Return & Refund Policy

At Bagga Furniture, we ensure top-quality furniture and a seamless shopping experience. To maintain high standards and customer satisfaction, we follow a Open Box Delivery & Immediate Acceptance policy after delivery acceptance.

📌 Open Box Delivery & Immediate Acceptance

We provide an open box delivery service, allowing you to inspect the product at the time of delivery.
Customers must check for any damage, defects, or incorrect items before accepting the delivery.
Once the product is accepted, returns will not be allowed.
In rare cases of manufacturing defects, the issue must be reported immediately to our support team before the delivery agent leaves.

💰 Refund & Replacement Policy

✅ When is a Refund or Replacement Applicable?

If the product is damaged or defective upon delivery and reported immediately.
If you receive a wrong product that does not match your order.

✅ Refund Process

If eligible, the refund will be processed within 7 working days.
The amount will be credited to the original payment method (UPI QR Code).
Customers will receive a confirmation via email/SMS once the refund is issued.

✅ Replacement Policy

If a replacement is approved, we will initiate a free pickup and replacement of the defective item.

✅ Non-Refundable & Non-Returnable Items

Accepted deliveries cannot be returned.
Custom-made or personalized furniture is non-refundable.
Products damaged due to customer mishandling will not be eligible for replacement.

🚫 Order Cancellation Policy

Once the order is shipped, cancellation will not be possible.

📞 Need Assistance?

For any refund or replacement queries, reach out to us:

📧 Email: contact@baggafurniture.com
📞 Phone: +91 9259193759

We appreciate your trust in Bagga Furniture and are committed to providing the best service!